POS MANAGEMENT SOLUTIONS

In retail, the most expensive customer you have is a new one. The most profitable customer is the one who comes back.

Many retailers fall into the trap of treating every sale as a single transaction. A customer walks in, buys an item, and leaves. If you don’t know who they are or what they like, you are leaving money on the table. To survive in a competitive market, you need to turn that transaction into a relationship.

Visual Retail Plus (VRP) doesn’t just manage your inventory; it manages your relationships. With our built-in Customer Relationship Management (CRM) tools, you can give your staff the superpowers they need to turn casual walk-ins into loyal brand advocates.

Personalized Service: The “Cheers” Effect

Customers love to go where everybody knows their name – and their size. VRP allows your sales associates to view a customer’s entire profile the moment they step up to the register (or even before, using mobile tablets).

With VRP CRM, you can:

• See Purchase History: Instead of a generic greeting, your staff can say, “I see you bought the winter coat last year; we just received the matching gloves.” This level of personal attention drives sales and builds trust.
• Track Preferences: Note specific sizes, favorite brands, school logos, or any other note that can be useful to weave that interpersonal relationship.
• Streamline Returns: Look up a receipt instantly by customer name, making exchanges painless and fraud-proof.

Loyalty That Actually Works

Old-fashioned paper punch cards get lost in wallets or washed in the laundry. VRP digitizes the loyalty experience, making it effortless for the customer and valuable for you.

• Automated Rewards: Automatically track points with every purchase.
• Incentivize Behavior: Set up custom reward tiers to encourage higher check averages.
• Targeted Marketing: Use your data to send highly specific offers. Did a new line of sneakers drop? Filter your database for everyone who bought that brand in the last year and send them a targeted email.

Free POS Conversion Services – Switch Without the Stress

Worried about leaving your current POS provider? With VRP, you don’t have to be.

We offer free data conversion to assist with an easier transition with no interruptions and no headaches. We’ll migrate your products and customer database so you can upgrade to a matrix-based system without missing a beat.

Stop Renting Customers, Start Owning Relationships

A customer just walked out the door. Do you know when they’re coming back? With Visual Retail Plus, you will.

Call us at 888.767.4004 or click here to schedule your free personalized demo.